The Giant Picnic

Bethal St, eMalahleni, Mpumalanga, South Africa

Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges as determined by the Event Organiser may be charged and deducted from such refund. Unless otherwise stipulated by the Event Organiser and depending on the prevailing circumstances the following cancellation charges may apply: - If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply; - If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply; - If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply; - Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person's ticket.

Parking Policy – The Giant Picnic @ Steve’s Place To ensure a safe, smooth, and enjoyable experience for all guests, the following parking policy will apply during The Giant Picnic event at Steve’s Place: 1. Designated Parking Only Parking is permitted only in clearly marked event parking areas. No parking is allowed outside designated zones, including roadside areas, emergency access routes, or restricted sections. 2. First Come, First Served Parking is available on a first come, first served basis. Once on-site parking is full, alternative parking arrangements or off-site parking directions will be provided by event marshals. 3. Parking at Own Risk Vehicles are parked at the owner’s risk. Steve’s Place, event organizers, and staff will not be held responsible for loss, theft, or damage to vehicles or personal belongings. 4. No Overnight Parking Overnight parking is strictly prohibited. All vehicles must be removed from the premises by the designated event closing time. 5. No Blocking or Obstruction Vehicles must not block: Entrances or exits Emergency lanes Other parked vehicles Obstructing vehicles may be towed at the owner’s expense. 6. Follow Marshals’ Instructions All guests must follow the directions of parking attendants and security personnel at all times. Failure to comply may result in denied entry or removal from the premises. 7. Alcohol & Driving Drinking and driving is strictly prohibited. Guests are encouraged to make use of designated drivers, lift services, or shuttle options where available.