MACHeF 5-Star Draw

Aluminium Drive, Olifantsfontein 410-JR, Thembisa, South Africa

Community Groups Intake

Refund & Cancellation Policy – MACHeF 5 Star Society Lottery: All ticket sales are final upon successful payment via Computicket. As this is a registered Society Lottery Scheme (License No: NLC 00368/01), tickets cannot be cancelled or refunded once the draw pool is closed for audit. Before Draw Closure (more than 7 days prior to draw date): A written cancellation request to machfnpo@gmail.com may be considered. If approved by the Society Manager, a refund of the face value (R100) less a 15% administration fee (R15) will be processed. Within 7 days of Draw Date (05 December 2026): No refunds or cancellations will be processed, as tickets are entered into the NLC-audited draw. Exceptional Circumstances: Where the ticket holder provides suitable documentary proof of death or hospitalisation of the person in whose name the ticket was booked, the 15% fee may be waived at the discretion of the Society. Refunds, where approved, will be made to the original payment method within 30 days after the draw date. Claims for prizes remain valid within 30 Days after the draw date as printed on the stub.

The MACHeF 5-Star Society Lottery is a registered fundraising mechanism (NLC. 00368/01) established to mobilize community resources for environmental restoration, arts and cultural training, and sustainable job creation for previously unemployed adults in Thembisa and surrounding communities. Rooted in the African philosophy of Ubuntu - Motho ke motho ka batho, Umuntu ngumuntu ngabantu - the draw operates on principles of transparency, collective benefit, and human dignity. Every ticket purchased is an act of collective stewardship. All net proceeds are exclusively channeled into MACHeF's registered NPO mandate: reforestation and land rehabilitation, permaculture and food security, Early Childhood Development (ECD), and intergenerational skills transfer between youth and elders. One Tree Funded by Many Hands.

1. Ticket Pricing and Approval: a) Tickets for the MACHeF 5-Star Society Lottery shall be sold at a fixed price of R100.00 (One Hundred Rand) per ticket, as determined by resolution of the MACHeF Governing Body. b) Any price adjustment shall require a quarterly review and written approval by the Governing Body, with at least 14 days’ notice to the NLC and Computicket prior to implementation. 2. Eligibility to Participate: a) The lottery is open to all members of the public aged 18 years and older with a valid South African ID or passport. Proof of age may be required at point of sale and prize collection. b) To ensure transparency and avoid any conflict of interest, the following persons are strictly prohibited from purchasing tickets or claiming prizes: i) Members of the MACHeF Governing Body; ii) MACHeF staff, volunteers, and adjudicators directly involved in the administration, marketing, or execution of the draw; iii) Their immediate family members residing in the same household. c) No ticket shall be sold to any person under the influence of alcohol or any prohibited substance at the time of sale. 3. Ticket Integrity and Accountability: a) Every ticket shall bear a unique serial number / QR code generated exclusively through Computicket, serving as the primary mechanism for audit, verification, and accountability. b) No manual, duplicated, or photocopied tickets shall be recognized as valid. Only tickets validated in the Computicket system and bearing the official MACHeF and NLC marks shall be eligible for the draw. 4. Approved Sales Channels and Payment: a) All ticket sales shall be conducted exclusively through Computicket as the official ticketing partner, at its outlets nationwide, online at www.computicket.com, and at the authorized draw venue. b) Approved payment methods are: Cash, Electronic Funds Transfer (EFT), Debit/Credit Card, and other Computicket-approved digital payment platforms. c) STRICTLY NO CREDIT SALES PERMITTED. No ticket shall be issued on credit, loan, IOU, or deferred payment. A ticket is only valid once full payment is received and confirmed by Computicket. d) All funds collected shall be reconciled daily and deposited into the designated MACHeF lottery account. 5. Responsible Gambling: MACHeF subscribes to responsible gambling. Marketing material shall carry the message: "18+ Only. Play Responsibly. Gambling is a form of entertainment. Do so responsibly." and the National Responsible Gambling Toll-Free Helpline: 0800 006 006.

1. 5-Star Principle and Quality Assurance: a) All prizes offered under the MACHeF 5-Star Society Lottery shall reflect true "5-Star" standards in terms of quality, durability, and community value. Prizes shall not be second-hand, defective, or of inferior quality. b) Prizes shall be sourced through two approved methods: (i) Donation from reputable sponsors with donation letters on record, or (ii) Direct purchase from raffle proceeds from CSD-compliant suppliers with valid tax invoices. c) The Governing Body shall inspect and approve all prizes prior to publication to ensure they align with MACHeF's dignity and Ubuntu mandate. 2. Full Disclosure Before Sales: a) A complete and final prize list, with full descriptions, quantity, and approximate retail values (incl. VAT), shall be published and displayed at all points of sale, on the official ticket (front/back), on the official poster, and on MACHeF's official digital channels at least 7 days before ticket sales commence. b) No prize shall be added, removed, or substituted after sales have commenced, unless approved in writing by the Governing Body and communicated to the NLC and the public with equal prominence to the original publication. 3. Cash Prize Policy: a) No direct cash prizes shall be awarded, unless expressly permitted under the Lotteries Act 57 of 1997 and with prior written approval from the National Lotteries Commission. b) Where a prize is listed as a monetary value (e.g., R180,000 Home Renovation), it shall be fulfilled as a service or goods voucher to that value, directly managed and paid by MACHeF to the approved service provider, not as cash to the winner. This protects the winner and ensures the prize serves its community upliftment purpose. 4. Transparency and Public Confidence: a) Prize winners shall be selected through a random, independent, and publicly witnessed draw as detailed in Section 5. b) The full draw results, including winning ticket numbers and prize categories (with winners' consent and POPIA compliance - name and town only), shall be published on MACHeF's official channels, including notice boards at 4326 Lord Khanyile Precinct, MACHeF Facebook Page, and at Tembisa Mall, within 48 hours of the live draw. c) Photographic evidence of prize handover ceremonies shall be retained for audit and impact reporting.

1. Publication of Draw Details: a) The official draw date, time, and venue shall be published at least 14 days in advance on all tickets, posters, MACHeF official channels, and at the point of sale. No change to draw details shall be made after ticket sales commence without written approval from the Governing Body and notification to the NLC. Confirmed Details: 05 December 2026, 12:00 PM, Tembisa Mall / Mall of Thembisa, Aluminium Drive, Thembisa. 2. Draw Process and Method: a) The draw shall be conducted in public, at the published venue, using a transparent and verifiable random selection method. b) The method shall be one of the following, declared before the draw begins: i) Computicket Certified Electronic Random Number Generator (RNG) with system audit log printed; OR ii) Manual Drum Spin with sequentially numbered, equally weighted tokens/counters, mixed thoroughly in full public view. c) The draw shall only commence after the final Computicket sales report has been reconciled, locked, and signed off 24 hours prior to the draw. No tickets sold after lock-time shall be eligible. 3. Witnessing and Independent Oversight (For CSD and NLC Audit): a) To ensure integrity and avoid conflict of interest, the draw must be witnessed and signed off by: i) At least two (2) independent community members who are not MACHeF members, staff, or related to any ticket holder; AND ii) At least one (1) MACHeF Governing Body member who was not involved in ticket sales, marketing, or handling of proceeds. b) The names, ID numbers, and signatures of all witnesses, plus the independent adjudicator, shall be recorded in the official Draw Attendance and Witness Register. c) The entire draw process shall be video recorded from start to finish, photographed, and minuted for CSD audit purposes and NLC inspection. The recording shall be retained for a minimum of 5 years. 4. Unclaimed Prizes and Re-Raffle: a) Prize winners must claim their prize within 30 calendar days from the date of the draw, with original ticket, valid ID, and proof of verification. b) Any prize not claimed within 30 days shall be deemed forfeited and shall be dealt with strictly in accordance with the conditions of the NLC permit and the Lotteries Act. c) Forfeited prizes may, upon written resolution by the Governing Body and with NLC approval where required, be either: (i) Re-raffled in a subsequent approved MACHeF society lottery, or (ii) Converted into materials/services that directly support MACHeF's NPO objectives (reforestation, ECD, skills training), with full audit trail. 5. Winners Declaration: a) Provisional winners shall be announced immediately at the live draw. Final verified winners (first name, initial of surname, and town only - POPIA compliant) shall be published on MACHeF official channels within 48 hours.

ARTICLE VII: FINANCIAL CONTROL & INTERGENERATIONAL STEWARDSHIP. The Treasurer as Keeper of Seeds, Not Just Coins 7.1 The Custodian of the Commons. The Treasurer is not merely a keeper of books; she is the Custodian of Collective Dreams, Keeper of the Raffle Fire. Every ticket sold is a raindrop, every Rand a seed entrusted to her palm. She shall guard it not for today alone, but for the child who will dance in Siyanqoba ten years from now. 7.2 The Rhythm of Recording – 2-Day Banking Law. All income shall be named. All expenses shall be given a story. No coin shall sleep under a pillow. Every cent – be it for a prize, a poster, or paraffin for rehearsal – must be recorded in MACHeF's financial system, the Living Ledger, and banked within 2 working days – as swiftly as milk returns to the kraal, lest it sours in the shadows. No cash shall linger. No envelope shall hide. 7.3 The Transparent Offering – 14-Day Report. Within 14 days after the final drumbeat of the draw, the Treasurer shall lay a full Raffle Financial & Impact Report upon the table of the Governing Body – not as numbers alone, but as a tapestry: How many tickets breathed? How many youths were skilled? How many plates returned dignity? This report shall be made available, without veil, for CSD, DSD, NLC, and donor audits – for we have nothing to hide from those who watch over children. 7.4 The Sacred Split – The Law of Regeneration. Funds shall be divided as our ancestors divided harvest – with wisdom, with restraint, with future in mind: Minimum 50% to Life: Directly to NPO programs – youth skills, heritage archive, food security, ECD artistry, Siyanqoba Arts Centre – the soil where future generations will root. Maximum 50% to Celebration: To prizes and dignified operational costs – the drums, the printing, the transport that makes the gathering possible. Unless the NLC permit whispers otherwise, this ratio is our vow. It ensures we never eat all the seeds. We always leave some to plant. 7.5 The Intergenerational Clause – For Those Not Yet Born. This is the vow that makes us different from gamblers: We acknowledge that this raffle is not for this year alone. It is a Regenerative Investment. We commit to allocate a portion of the 50% program funds into a Future Generations Reserve – Siyanqoba Legacy Fund – for sustainable infrastructure: a rain tank, a solar light, a loom, a digital archive, a fruit tree – assets that will outlive this draw. Every financial decision shall be asked: "Will this still nourish a child 7 generations from now?" If the answer is no, we re-imagine it. 7.6 Archiving for Eternity. Financial records, ticket stubs, videos, winner lists – shall be preserved for 7 years as per law, but in spirit, forever. They shall be stored both physically and digitally, as heritage, as proof that community can fund itself with dignity, without begging. This is our accounting as cultural expression. This is our audit as art.

ARTICLE IX: ACCOUNTABILITY & GRIEVANCE – THE CONVERGENCE COVENANT. Where Fairness is a Feast, and Justice is Shared Like Bread. Preamble: Why This Article Tastes Different. In many raffles, grievance is a cold corridor. In MACHeF, grievance is a sacred fire pit – where concerns are heard, not silenced. Where fairness is not favour, but flavour – for everyone must taste justice, equally. We stand at a convergence – a dual-duo: Local Ubuntu Law, and Global Sustainable Development Law. Heritage Preservation in one hand, Environmental Conservation in the other. We do not choose. We hold both, like two calabashes. 9.1 The Right to Speak – Your Voice is a Seed. Any concern regarding fairness, ticket sales, prize allocation, exclusion, or conduct – be you buyer, volunteer, elder, child, or stranger passing by – You have the right to be heard. Submit your concern in writing to the Secretary within 7 days of the draw. Write it as you would tell a story – plainly, truthfully. Email: machfnpo@gmail.com | Hand-deliver: Siyanqoba Arts Centre. WhatsApp Voice Note will be transcribed for elders who cannot write – no one is excluded. No grievance is too small. A crack in a pot can drain the whole water. 9.2 The Impartial Hearth – How We Investigate. Upon receipt, the Secretary shall log your concern in the Grievance Ledger – the Book of Listening – within 24 hours. The Governing Body shall convene an Accountability Circle – not less than 3 persons, including one youth, one woman, one independent community elder who is NOT a ticket seller – to investigate with impartiality, without fear or favour. We commit to: Fairness: Every side shall be heard, every ticket stub examined. Justice: Decisions shall be based on evidence, not friendship. Impartiality: No member with conflict shall sit in judgement of their own case. Convergence Thinking: We shall ask – Does this decision serve people AND planet? The Governing Body shall investigate and respond in writing within 14 days – with reasons, like an elder explaining, not a boss commanding. 9.3 Zero Tolerance – The Bitter Fruit We Do Not Eat. MACHeF commits to absolute zero tolerance for: Fraud – cooking books, faking tickets, hiding sales. Manipulation – rigging the draw, whispering winners, secret hands. Exclusion – refusing to sell to someone because of disability, gender, age, language, village, or poverty. Any member, volunteer or partner found in such acts shall be suspended immediately, subject to disciplinary process and reported to relevant authorities (CSD, DSD, NLC). For we cannot preserve heritage if we betray its values. We cannot conserve the environment if we pollute trust. 9.4 Dual-Duo Compliance – Local Root, Global Canopy. These policies are binding on ALL members, volunteers and partners – no exception. They are anchored in: South African Law: NLC Act, POPIA, NPO Act, DSD Code. Global Sustainable Development: SDG 16 – Peace, Justice and Strong Institutions (fair grievance) SDG 10 – Reduced Inequalities (no exclusion)SDG 11 – Sustainable Communities & Heritage Preservation (our stories matter) SDG 13 & 15 – Climate Action & Life on Land (paper use minimized, tree planted per concern resolved – our environmental restorative justice) Ubuntu Principle: “Umuntu ngumuntu ngabantu” We call this Dual-Duo Governance – we dance with both feet: one in the dust of our village, one in the world. 9.5 Restorative Resolution – Beyond Punishment. Our aim is not to punish, but to regenerate. If a grievance reveals a crack, we shall not only fix the crack, but we shall also plant something in it: If tickets were oversold, we retrain. If an elder felt excluded, we create a home-visit sales circle. If paper was wasted, we plant one indigenous tree per grievance resolved in the Community Oasis – as environmental atonement. Every resolved grievance shall be recorded in our 60-Day Forest Report as proof that accountability is not shame – it is growth. Final Verse: This policy is not written to threaten. It is written to invite. Come, taste fairness. It is sweet, like wild honey, but only when shared. Come, test our justice. It is like a well-weighed scale, it does not tip for the rich. For we are MACHeF – we preserve heritage, we conserve earth, we hold each other accountable, so that 7 generations from now, they will say: “They did not eat alone.”

ARTICLE VIII: COMMUNITY IMPACT REPORTING – THE ONE TREE DOCTRINE. From One Ticket, A Forest. Why We Report: The Witness of the Donor. Donors, the National Lotteries Commission, the JSE, the National Heritage Council, and our funders do not ask for numbers alone. They ask: “Did my seed become a tree? Does it still stand? Who sits under its shade? ”In MACHeF, we answer with The One Tree Doctrine: One Ticket Purchased = One Tree Planted in the Community. Not always a literal tree – but a living system with roots, trunk, branches, fruit, and seeds for tomorrow. Every Rand is traced from root to fruit. Our Sacred Commitment: Within 60 days after the final drumbeat of the draw, MACHeF shall publish and share publicly at machfnpo@gmail.com and on all MACHeF platforms a Community Impact Report – The Forest Report, guided by One Tree Doctrine. This Report shall not be a spreadsheet. It shall be an exhibition of accountability, containing A. THE ROOT – Amount Raised & Stewarded. Total Gross Raised (the rain that fell) Total Net for Programs (the water that reached roots) – minimum 50%Total for Prizes & Operations (the leaves that danced) Proof of banking within 2 days, with bank statements as soil samples. B. THE TRUNK – Projects Funded (Where The Tree Stood Strong). Each project shown as a branch of the One Tree: Izandla Zethu Branch (Hands That Work) – Skills & Livelihoods. Ubuntu Heritage Branch (Memory That Holds) – Culture & Archive. Community Oasis Branch (Soil That Feeds) – Food Security & Dignity. For each branch, we shall show how much sap (funds) flowed into it. C. THE BRANCHES – Lives Touched (Who Sits in the Shade). Disaggregated by intergenerational impact, as required by JSE & DSD: Number of Youth (18-35) – new branches sprouting – jobs created, trained, exhibited. Number of Women – trunk-holders, weavers, growers – jobs & leadership roles. Number of Elderly – roots, knowledge keepers – stipends, storytelling roles. Number of PWD (Persons with Disabilities) – different abilities, same canopy – inclusive jobs & access. We shall count not just jobs, but dignified workdays, mentorship circles, and art pieces created. D. THE FRUIT & SEEDS – Photos & Beneficiary Stories. Numbers without faces are dry leaves. We shall publish: Before & After Photos – the Siyanqoba Centre, the gardens, the hands at work3-5 Beneficiary Stories – told in first person, with consent – “I am Thandi, I bought no ticket, but a ticket bought me a sewing machine…” Voices from the Three Branches: One story from Izandla Zethu, one from Ubuntu Heritage, one from Community Oasis. Each story will answer: What was I before? What am I now? What will my child be because of this tree?E. THE SEED FOR TOMORROW – Intergenerational Regeneration. In line with One Tree Doctrine, we shall declare: How many literal trees were planted from this draw (regenerative commitment). How many tools, books, looms, water tanks were bought that will last 7+ years. What was placed in the Siyanqoba Legacy Fund for future generations. Closing Verse of the Report: A tree is never counted by its timber alone. It is counted by the children who climbed it, the elders who rested under it, and the seeds it dropped when no one was watching. This Report is our forest. Come walk in it. This Report shall be available for CSD, DSD, NHC, JSE, NLC and any donor audit, and shall be printed as a community exhibition board at the Siyanqoba Arts Centre.