Terms and Conditions

for YQBuddy Line Standing Ticket – Pretoria CBD
  1. Valid Locations This ticket is valid for queue assistance at:

    • Government offices: Labour, SARS, Home Affairs, CIPC, DLTC

    • Post offices

    • Hospitals and clinics

  2. Pricing & Duration

    • Standard Ticket: R130 per ticket

    • Covers up to 3 hours of queue standing

    • Only one standard ticket type is sold. For shorter or longer durations, discounts, or custom requests, please use the YQBuddy App.

  3. Buddy Queueing Time

    • We understand these places are always busy, so your Buddy can start queueing as early as 5:00 AM to secure your spot.

    • The Buddy will wait for up to 3 hours until you arrive or until your requested start time.

    • This means you don’t have to rush—your spot is secured while you handle other tasks.

  4. Booking & Sending Tickets

    • Purchase at least 5 hours in advance (preferably a day or more before).

    • Send your ticket to hello@yqbuddy.com or directly to your dedicated Buddy via WhatsApp.

    • Confirm your queue location and estimated arrival time with your Buddy.

  5. Attendance & Forfeiture

    • You must arrive at the queue location.

    • If the Buddy waits and you do not respond or show up, your ticket will be forfeited.

    • Even if the Buddy waits less than 3 hours but the service was confirmed and you switch or don’t arrive, the ticket cannot be reused or refunded.

  6. Using the YQBuddy App (Recommended)

    • The app provides instant Buddy assignment, in-app chat, live location tracking, and secure payments.

    • For custom times, shorter waits, or special discounts, the app is the best option.

    • Urgent or same-day requests are faster and more reliable through the app.

  7. General

    • By purchasing a ticket, you agree to these terms.

    • YQBuddy reserves the right to modify pricing or terms at any time.

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