uMaskandi neShisanyama Summerfest

Winterton Walk, Greyville, Durban, South Africa

Khuzani, Mthandeni, uMafikizolo, Spikili, JikiJiki, Nkeshemba, Mashudula, Skhinkily

uMaskandi neShisanyama SummerFest 2026 Ticket Cancellation & Refund Policy Event Date: Saturday, 5 December 2026 Venue: Curries Fountain, Greyville, Durban Event Organisers: TheGreatCommunityZA, Wozanyama Butchery & Spikili 1. General Refund Policy All ticket purchases are subject to the terms and conditions of the event, the authorised ticketing platform and applicable South African consumer protection legislation. Ticket holders wishing to cancel their bookings may request a refund of the ticket price actually paid, less any reasonable and applicable cancellation charges. Due to advance financial commitments involving artists, venue hire, production, security, marketing and event logistics, the following cancellation fee structure may apply. 2. Cancellation Charges Cancellation Period Maximum Cancellation Fee 30 days or more before the event 30% of ticket price 8–29 days before the event 75% of ticket price 7 days or fewer before the event Up to 100% of ticket price Cancellation charges will be assessed in accordance with Section 17 of the Consumer Protection Act, considering the notice provided, expenses and commitments incurred, and the reasonable opportunity to resell the ticket. A lower charge will apply where legally required. 3. Exceptional Circumstances No cancellation fee will apply where the ticket holder or intended attendee is unable to attend due to their death or hospitalisation, subject to reasonable supporting documentary evidence. Other exceptional circumstances may be considered individually at the Event Organiser's discretion, without limiting any statutory consumer rights. 4. Event Postponement or Cancellation Should the event be cancelled by the organisers, affected ticket holders will be entitled to refunds in accordance with applicable law. Where the event is postponed, tickets will ordinarily remain valid for the rescheduled date. Ticket holders unable or unwilling to attend the rescheduled event may request a refund in accordance with their applicable rights. The organisers reserve the right to make reasonable changes to the programme, performance schedule or artist lineup. Such changes will not automatically entitle ticket holders to refunds unless they constitute a material change or otherwise give rise to a refund right under applicable law. 5. Non-Attendance and Ticket Conditions Failure to attend the event, late arrival, personal scheduling conflicts or changes in personal circumstances will not automatically qualify for a refund. No refund will ordinarily be provided where admission is lawfully refused due to fraudulent tickets, prohibited conduct or failure to comply with clearly communicated event admission requirements. 6. Refund Requests and Processing All refund requests must be submitted through the authorised ticketing platform, with the relevant booking reference and supporting documentation where applicable. Approved refunds will ordinarily be processed through the original payment method, subject to applicable legal requirements and the ticketing platform's processing procedures. Booking and transaction fees may be retained only to the extent permitted by applicable law and the relevant ticketing terms. 7. Acceptance of Terms By purchasing a ticket, the purchaser acknowledges these conditions, subject to their rights under applicable South African law. The Event Organisers reserve the right to enforce reasonable cancellation charges and take appropriate measures to protect the financial and operational integrity of the event, without limiting consumers' statutory rights. uMaskandi neShisanyama SummerFest 2026 Where Music, Meat & Culture Meet!

PARKING INFORMATION – uMaskandi neShisanyama SummerFest 2026 Venue: Curries Fountain, 24 Winterton Walk, Greyville, Durban Date: Saturday, 5 December 2026 Parking in and around Curries Fountain may be limited due to the anticipated attendance. Ticket holders are encouraged to arrive early and allow additional time for traffic congestion and parking. Important Parking Guidelines: Parking is subject to availability and cannot be guaranteed. Follow directions from event marshals, security personnel and traffic officials. Park only in designated or legally permitted parking areas. Do not obstruct entrances, driveways, pedestrian walkways or emergency access routes. Carpooling, e-hailing services and organised transport are encouraged. Ensure your vehicle is securely locked and avoid leaving valuables visible. Please note: All vehicles are parked at the owner's risk, subject to applicable law. Event tickets do not include reserved parking unless expressly stated in the ticket package you have purchased. We encourage all attendees to travel safely, plan ahead and enjoy the festival responsibly.