Thokoza Shutdown - Terms & Conditions
By purchasing a ticket and attending Thokoza Shutdown, you agree to the following terms:
1. Ticket Purchase & Admission
All ticket sales are final. No refunds or exchanges are permitted, except as explicitly outlined in the "Cancellation & Rescheduling" section.
The event is open to individuals of the legal age specified for the venue, typically 18 years or older. Valid, government-issued photo ID is required for entry.
Management reserves the right to refuse admission to any person for any reason deemed necessary, including disorderly conduct or failure to comply with these terms.
2. Event Conduct
Attendees must follow all instructions from event staff, security, and venue personnel at all times.
The organizers have a zero-tolerance policy for violence, harassment, discriminatory behavior, or any illegal activities. Attendees engaging in such conduct will be ejected from the venue without a refund and may be banned from future events.
Attendees are responsible for their own personal belongings. The event organizers are not liable for any lost, stolen, or damaged property.
3. Liability
Attendees assume all risks incidental to the event, including personal injury or loss, whether occurring before, during, or after the event.
The event organizers are not responsible for any loss or damage resulting from force majeure events (e.g., extreme weather, government regulations, pandemics, acts of God) that are beyond our reasonable control.
4. Media & Publicity
By entering the event premises, you grant permission to Thokoza Shutdown and its partners to use any photographs, film, or sound recordings taken of you at the event for promotional purposes (including social media, advertising, and future event materials) without compensation or further notice.
5. Cancellation & Rescheduling
If the event is canceled in full: A full refund of the ticket's face value will be issued. Processing fees are non-refundable.
If the event is rescheduled: Your ticket will be automatically valid for the new date. If you are unable to attend the new date, you will have a limited window (e.g., 30 days from the announcement) to request a refund.
Artist Lineup Changes: The advertised artist lineup is subject to change. Such changes are not grounds for a refund.
6. General Terms
These terms are subject to change at the discretion of the event organizers at any time.
Any provision of these terms deemed unenforceable will be severed, and the remaining provisions will remain in full effect.
For questions regarding these terms, please contact us prior to ticket purchase.