Terms and Conditions

for The LadySmith Experience

1. Tickets are non‑refundable and non‑transferable unless the event is officially cancelled by the organiser. 2. Right of admission is reserved. Guests may be denied entry or removed from the venue for non‑compliance with venue rules or security instructions. 3. No outside food, beverages, alcohol, or cooler boxes are permitted. 4. The Cavallo Package includes one exclusive, event‑only meal curated by Cavallo Lounge. This meal is not available on the standard menu and cannot be exchanged or redeemed for cash. 5. General Ticket holders may purchase food and beverages from the standard Cavallo Lounge menu only. 6. The organiser, venue, and catering partners accept no responsibility for loss, damage, injury, or theft of personal belongings. 7. Strictly no weapons, illegal substances, or hazardous items will be allowed on the premises. 8. Attendees consent to photography and video recording. Footage may be used for promotional and marketing purposes. 9. Event programme, lineup, and schedule are subject to change without prior notice. 10. No re‑entry will be permitted unless authorised by event management. 11. All guests must comply with safety protocols, security checks, and venue regulations at all times. 12. By purchasing a ticket, attendees agree to all terms and conditions set out by the organiser and venue.

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