The backyard hangout

44 mukulu road ,pompagalana tzaneen, next to NOS & unity primary school

Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges as determined by the Event Organiser may be charged and deducted from such refund. Unless otherwise stipulated by the Event Organiser and depending on the prevailing circumstances the following cancellation charges may apply: - If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply; - If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply; - If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply; - Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person's ticket.

. Entry + Safety Policies - Age policy: This is an 16+ event. ID may be required for entry and alcohol purchase - Bag policy : Bags subject to search. No outside food or weapons - Security: Security reserves the right to refuse entry. Zero tolerance for violence or harassment 2. Alcohol + Food Policies - Bar policy: Must be 18+ to drink. Drink responsibly - Food policy : Outside food not permitted. Support our food stalls instead 3. Vendor + Activity Policies - - Clothing/food Stalls: All sales final. Vendors not affiliated with the event organizers - Payment: Card + Cash accepted at the gate, stalls and bars 4. Conduct + Experience Policies* - Vibes policy: Good vibes only. Respect staff, artists, vendors, and other guests 5. Media + Content Policies - Photos/Video: By attending you consent to photos/video for promotional use - Drones: No drones or professional cameras without prior approval 6. Logistics Policies - Weather: Event is rain or shine. No refunds for weather - Re-entry: Wristband required for re-entry - Lost & Found:Not responsible for lost items. Check with info desk - Refunds: All tickets are non-refundable. Event may be postponed, not cancelled