Terms and Conditions

1.       The tickets are available online at computicket

2.       Physical tickets will only be available upon request.

3.       Please keep your email and POP as supporting documents for your ticket.

Payment methods.

1.       Accept a variety of payment methods, such as credit cards, PayPal, and Venmo. 

Refunds and exchanges.

1.       No refunds for no show.

2.       No refunds for delaying

Cancellations.

If you need to cancel the ticket do sale it to someone as the event does not offer any refunds.

Selling tickets to minors.

Tickets for children under the age of 13years are half price of the full ticket.

Copyright and trademark infringement.

Any information or merchandise are to be sold by a dedicated team from Soul Impact not any other person. Should they be any changes they will be informed.

Limitation of liability.

The booking tickets are limited. Please do book on time in order to secure your place.

General

1 Relationship between the Parties. Nothing in this Agreement creates any partnership or relationship of principal and agent between us and you. Neither party may make any commitments on the other party’s behalf.

2 Force Majeure. Neither party shall have any liability under or be deemed to be in breach of this Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond the reasonable control of that party.

3 Confidentiality. You must keep in strict confidence any confidential information concerning our business or operations which you may obtain, restrict disclosure of such information to such of your personnel or contractors as need to know It for the purposes of the Agreement, and ensure that such persons keep it confidential.

4   Freedom of Information. We are a public authority for the purposes of the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 (together the “FOI Legislation”) and may receive requests to disclose information relating to the Event. If we receive a request under the FOI Legislation to disclose any information which may be confidential to you, we will notify and consult with you.

5   Data Protection. You must (and must ensure that all relevant Attendees) comply with applicable data protection law (including the Data Protection Act 2018 and General Data Protection Regulation) in relation to any personal data processed or provided by you in connection with the Event. We will likewise comply with applicable law in relation to personal data processed by us. In particular, you must ensure that your disclosure to us of any relevant personal data is lawful, that you have obtained any consents necessary to disclose relevant personal data to us and for our processing of it in connection with the Event (and provide copies of such consents to us if requested), and that you have drawn the Attendees’ attention to any privacy notice or policy which we provide or make available to you (including via our website). Any personal information you give us will be stored and used exclusively by us and our suppliers for the purposes of performing the Agreement, in accordance with our privacy notice or policy which we may make available to you.  We will not pass any such personal data to any other persons except with your consent or where otherwise permitted by law.

6   Notices. All notices under the Agreement shall be in writing and delivered by hand, sent by pre-paid first-class post or sent by email (with an automatic confirmation of receipt) to the address given for the recipient party’s contact person identified in the Booking Contract or to such other address or by such other means as shall be notified by the recipient party to the other.

7 Assignment and sub-contracting.  You may not assign, sub-contract or otherwise dispose of any of your rights or obligations under the Agreement without our consent.

8 Third party rights. No term of the Agreement will be enforceable by any third party.

9 Severability. If any provision (or part of a provision) of this Agreement is held to be invalid or unenforceable, then such provision (or relevant part, as the case may be) shall (so far as it is invalid or unenforceable) be given no effect and shall be deemed not to be included in this Agreement, and the validity and enforceability of the other provisions (and part provisions) of this Agreement shall not be affected.

10 Waivers.  Any waiver by us of any breach of any provision of the Agreement must be in writing and shall not be deemed a waiver of any subsequent or other breach.

11 Variation.  Any variation of the Agreement must be in writing and signed by the parties or their authorised representatives.

12 Entire Agreement.  The Agreement sets out the entire agreement and understanding between the parties in relation to its subject matter.

13 Law. The Agreement and any connected claims (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law, and subject to the exclusive jurisdiction of the English courts.

Event safety measures

The event safety and security planning committee shall ensure that the following event safety measures are in place for an event:

(a) the possession of a current stadium or venue safety certificate which must stipulate the safe total spectator capacity of a stadium or venue.

(b) a traffic management design policy and plan, which, where required in terms of an event safety and security plan, shall incorporate provision for a traffic free zone and a traffic warning zone.

c) as far as stadiums are concerned, robust spectator turnstiles, as contemplated in these regulations.

(d) as far as stadiums are concerned, the deployment of an automated electronic spectator ticketing and access control turnstile system, which system must be deployed at a stadium which has a certified safe spectator capacity of at least 20 000 spectators.

(e) the automated system referred to in paragraph (d), must be configured in a manner which allows for the secured electronic transmission of on-line real time stadium spectator access and egress information, on event days, to the VOC.

(f) spectator gate opening times as determined by the VOC: Provided that, as far as a high-risk event is concerned, appropriate steps and/or measures shall be put in place to promote and ensure the early arrival and admission of spectators into a stadium or venue.

(g) provision for, if circumstances dictate, the postponement, delay, suspension or cancellation of an event as determined by the VOC Commander.

(h) the safe temporary or permanent installation of a proper public address system, backed-up by an appropriate auxiliary power supply, which must be clearly audible, throughout a stadium or venue and its precinct, before, during and after an event, and which must possess an emergency VOC cut-in capability; 31

(i) the installation of proper photo-luminescent and sufficient spectator safety, emergency and information signage, in internationally recognizable graphic sign language, throughout a stadium or venue or along a route and their respective precincts.

(j) as far as a stadium is concerned and where applicable, the installation of a large temporary or permanent electronic scoreboard or video-replay screen, reasonably visible throughout a stadium, possessing video graphic software capability, for the provision of spectator safety orientation, emergency information and general communication to spectators.

(k) as far as a high and medium risk event is concerned, the enforcement of a reserved spectator seating only policy: Provided that where a stadium or venue hosting a low risk event, is comprised in whole, or in part, of man-made embankments, un-reserved seating of spectators on such embankments shall be permissible, subject to a minimum allocation of 1 (one) square meter of embankment space for each spectator seated on any such embankment;

(l) where required by an event safety and security plan, the implementation and enforcement of a spectator separation policy at a stadium or venue and its precinct, for an event, which amongst others, must incorporate the deployment of permanent or temporary collapsible fencing or barriers, both inside and outside of the stadium or venue, which must be approved by the local authority.

(m) the enforcement, with the aid of appropriate warning signage of a no spectator standing policy in spectator gangway and safety corridors and seated viewing areas within a stadium or venue.

(n) the enforcement of a by-law or policy which must be drafted by a local authority relating to the temporary erection of a stadium or venue spectator stand or other temporary stadium structure, which policy must provide for the certification of such temporary structures by a competent person registered in terms of the Engineering Profession of South Africa Act, 1990 (Act No.114 of 1990) who specializes in the civil and structural design of stadiums.

(o) the installation of proper permanent or temporary electrical illumination throughout a stadium or venue or along a route and their respective precincts where an event is to be held at night.

(p) the installation and maintenance of proper electrical power supply and reticulation, in terms of applicable legislation, throughout a stadium or venue and its precinct.

(q) the installation and maintenance of an adequate temporary or permanent auxiliary electricity back-up supply generator or where applicable, generators, within a stadium or venue, and in its immediate precinct, which must provide emergency auxiliary power to maintain all the safety measures referred to in this regulation for a minimum period of 4 hours.

r) the enforcement of a by-law or policy which must be drafted by a local authority relating to food integrity, which incorporates all relevant legislation applicable to the 32 proper preparation, storage, transportation and sale or provision of food in connection with the hosting of an event.