EVENT TICKETS: CANCELLATIONS AND REFUNDS
You are entitled to cancel your booked tickets that on the condition that they have not yet been issued to you. This cancellation may be done at any time prior to the day before the date of the event by sending a cancellation notice to workshops@kuimarisha.africa
Once the details of your booking have been reinserted into the system, you will be refunded the face value paid for the relevant tickets. You may be liable for cancellation charges as determined Kuimarisha Intimacy Workshops which may be deducted from your refund. The following cancellation charges may apply:
If the cancellation occurs more than 30 days prior to the event a 25% cancellation fee will apply;
If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
If the cancellation occurs less than 7 days prior to the event a 75% cancellation fee will apply;
In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.
It falls exclusively in the domain of Kuimarisha Intimacy Workshops to do the following:
refuse admission to events,
alter the program or seating arrangements for events,
postpone or cancel events in certain circumstances.
In each of the above instances, Kuimarisha Intimacy Workshops may offer a full refund, a partial refund, or an exchange of tickets and we take no responsibility in respect of that process. Any refund will be at the discretion of Kuimarisha Intimacy Workshops and depending on the circumstance may deduct booking fees or reasonable costs incurred to date. No refund will apply if you are refused admission to the event because fail to qualify for attendance. If an event is cancelled or postponed, Kuimarisha Intimacy Workshops will contact you to inform you of the relevant refund or exchange procedures for that event. Refunds shall be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund.