Event Date: 28 November 2026 Venue: Shidila Lodge, Ga-Kgapane, Limpopo Hosted by: Shidila Lodge in conjunction with Soul Connect
Please read these important entry rules before purchasing your ticket.
By purchasing a ticket and/or entering the Event, you acknowledge that you have read and agree to comply with the Event rules and Terms & Conditions.
VALID TICKET REQUIRED A valid ticket is required for entry. Tickets may only be purchased through authorised ticketing channels.
SECURITY CHECKS All guests may be subject to security screening before entering the Event. Refusal to comply with reasonable security procedures may result in refusal of entry.
AGE REQUIREMENTS Any applicable age restrictions will be communicated by the Organisers and must be complied with. Proof of age may be requested where necessary.
ALCOHOL Alcohol may only be purchased and consumed in accordance with the Event's licensing arrangements and applicable law.
NO OUTSIDE ALCOHOL Guests may not bring their own alcohol onto the premises.
NO ILLEGAL DRUGS The possession, use, sale or distribution of illegal drugs or unlawful substances is strictly prohibited.
NO WEAPONS Firearms, knives, explosives and other dangerous weapons or objects are prohibited.
NO FIGHTING OR HARASSMENT Violence, fighting, intimidation, threats, harassment, sexual harassment and abusive behaviour will not be tolerated.
RESPECT EVERYONE Guests are expected to respect fellow attendees, performers, staff, security personnel and venue management.
NO UNAUTHORISED COMMERCIAL ACTIVITY Selling, advertising, promoting or distributing goods or services at the Event requires prior authorisation from the Organisers.
NO UNAUTHORISED DRONES Drones and certain professional recording equipment are not permitted without prior written authorisation.
PHOTOGRAPHY & VIDEO Personal photography and video recording are permitted subject to reasonable Event rules. Commercial recording requires prior approval.
LOOK AFTER YOUR BELONGINGS Guests are encouraged not to bring unnecessary valuables. Bags may be subject to security inspection.
PARK ONLY IN DESIGNATED AREAS Vehicles must be parked in designated parking areas and may not obstruct emergency routes or entrances.
FOLLOW SECURITY INSTRUCTIONS Guests must follow reasonable instructions from security, event staff, venue management and emergency personnel.
NO DAMAGE TO PROPERTY Guests may be held responsible for damage caused intentionally or negligently to venue or Event property, subject to applicable law.
REMOVAL FROM THE EVENT Guests who seriously breach Event rules, engage in unlawful conduct, pose a safety risk or seriously disrupt the Event may be removed from the premises, subject to applicable law.
REFUNDS & CANCELLATIONS Ticket cancellations and refunds are subject to the applicable cancellation terms, ticketing provider procedures and South African consumer-protection law.
EVENT CHANGES The Organisers may make reasonable changes to the Event programme, running order, performers or operational arrangements where necessary.
EVENT CANCELLATION OR POSTPONEMENT If the Event is cancelled or postponed, ticket holders will be informed of the applicable arrangements through official communication channels.
Our goal is to create an exciting, safe, respectful and unforgettable experience for everyone attending the Shidila R&B & Soul Music Festival 2026.
Come for the music. Come for the soul. Come for the experience. But come ready to respect the Event, the venue and one another.
The information above is a general breakdown of the most important Event entry rules and is intended to help ticket buyers quickly understand the main requirements before purchasing a ticket.
For guests who would like more clarity and a complete understanding of the Event rules, ticket conditions, cancellations, refunds, prohibited items, conduct requirements, security procedures, venue regulations and other applicable provisions, the full in-depth Terms & Conditions are provided below.
We encourage all ticket holders to read the full version before attending the Event.
By purchasing a ticket and/or entering the Event, you agree to comply with the applicable Terms & Conditions.
Event Date: 28 November 2026 Venue: Shidila Lodge, Kgopane, Limpopo Event: Shidila R&B & Soul Music Festival 2026 Event Partners: Shidila Lodge in conjunction with Soul Connect
1.1 These Terms and Conditions apply to all persons purchasing, possessing or using a ticket to the Shidila R&B & Soul Music Festival 2026 (“the Event”).
1.2 The Event is hosted by Shidila Lodge in conjunction with Soul Connect (“the Organisers”).
1.3 By purchasing a ticket, attending the Event or entering the Shidila Lodge premises on the Event date, the ticket holder and/or attendee agrees to comply with these Terms and Conditions, reasonable instructions issued by the Organisers, security personnel, venue management, event staff and emergency personnel.
1.4 These Terms and Conditions apply in addition to applicable South African legislation, regulations, safety requirements and venue policies.
1.5 The Organisers may take reasonable measures necessary to protect the safety, security and enjoyment of guests, staff, performers and service providers.
2.1 Tickets may only be purchased through authorised ticketing platforms and authorised sales channels.
2.2 A ticket is valid only for the Event and date specified on the ticket.
2.3 Each ticket admits one person unless otherwise stated on the ticket.
2.4 Tickets must be kept safe and presented when requested.
2.5 Tickets may be verified electronically, digitally or manually.
2.6 Duplicate, copied, altered, counterfeit, fraudulent or otherwise invalid tickets will not be accepted.
2.7 Once a ticket has been scanned or used for entry, it may not be reused.
2.8 The Organisers are not responsible for tickets purchased from unauthorised third parties.
2.9 Guests are strongly encouraged to purchase tickets only through official ticketing channels.
3.1 Ticket prices are as advertised at the time of purchase and may differ according to ticket category, promotional period or availability.
3.2 The applicable ticket price will be displayed before the purchase is completed.
3.3 Ticket holders are responsible for checking their ticket details before completing the purchase.
3.4 Applicable ticketing, booking, transaction or service fees imposed by the ticketing provider are subject to that provider's terms.
4.1 Cancellation requests must be submitted through the applicable ticketing platform or authorised channel.
4.2 Cancellation requests will be considered in accordance with applicable South African consumer-protection law, the type of ticket purchased, the timing of cancellation and the circumstances surrounding the request.
4.3 Where permitted by law, a reasonable cancellation charge may apply.
4.4 Approved refunds will ordinarily be processed through the original payment or ticketing channel.
4.5 Ticketing or transaction fees may be treated separately where permitted by the applicable ticketing provider and law.
4.6 A refund will not ordinarily be provided simply because a ticket holder changes their mind, arrives late, leaves the Event early or chooses not to attend, except where a refund is required by law or otherwise approved.
4.7 Where an attendee is removed from the Event because of serious misconduct, possession of prohibited items, violence, harassment, intoxication, fraudulent ticketing or another material breach of these Terms and Conditions, a refund may be refused to the extent permitted by law.
4.8 Nothing in these Terms and Conditions is intended to exclude or limit any consumer right that cannot lawfully be excluded or limited.
5.1 The Organisers may make reasonable changes to the Event programme, running order, performers, supporting acts or operational arrangements where necessary.
5.2 Artist and performer line-ups may change due to circumstances beyond the reasonable control of the Organisers.
5.3 If the Event is postponed, the Organisers will communicate the new date and applicable ticket arrangements through official communication channels.
5.4 If the Event is cancelled, eligible ticket holders will be informed of the applicable refund or alternative arrangements in accordance with applicable law.
6.1 Entry is permitted only to persons holding a valid ticket or otherwise authorised by the Organisers.
6.2 Guests may be required to present a valid ticket and acceptable identification or proof of age where reasonably necessary.
6.3 Guests may be subject to security screening before entry.
6.4 Guests must comply with reasonable security screening procedures.
6.5 Entry may be refused where a person's presence presents a reasonable safety, security or operational concern or where the person materially breaches these Terms and Conditions.
6.6 Guests must use designated entrances.
6.7 Re-entry is permitted only where expressly authorised.
Guests must:
Respect fellow guests, staff, performers, security personnel and venue management.
Follow reasonable instructions issued by authorised personnel.
Remain within designated public areas.
Keep personal belongings secure.
Dispose of waste responsibly.
Respect Shidila Lodge property.
Keep emergency exits and access routes clear.
Report suspicious or unsafe behaviour.
Drink responsibly.
Respect applicable age restrictions.
Respect the privacy, dignity and personal space of others.
Follow emergency and evacuation instructions.
The following are prohibited:
Firearms and weapons.
Knives and dangerous objects.
Explosives and fireworks.
Illegal drugs and unlawful substances.
Flammable or hazardous materials.
Outside alcohol.
Unauthorised food or beverages where venue restrictions apply.
Gas cylinders or fuel containers.
Large coolers or cooler boxes unless authorised.
Large luggage or suitcases unless authorised.
Laser pointers.
Unauthorised drones.
Unauthorised professional recording equipment.
Equipment intended for unauthorised commercial activity.
Threatening, discriminatory or offensive materials.
Any item reasonably considered by security to pose a safety or security risk.
9.1 Alcohol may only be purchased and consumed in accordance with the Event's licensing arrangements and applicable law.
9.2 Outside alcohol is prohibited.
9.3 Alcohol may not be supplied to persons below the applicable legal drinking age.
9.4 Persons who are visibly intoxicated may be refused further alcohol service and may be removed where necessary for safety.
9.5 Alcohol may not be consumed in restricted areas.
The possession, use, sale, distribution or consumption of illegal drugs or unlawful substances is strictly prohibited.
Persons involved in unlawful drug-related activity may be refused entry, removed from the premises and/or reported to the relevant authorities where appropriate.
11.1 Fighting, assault, threats, intimidation, bullying, harassment, sexual harassment and abusive behaviour are prohibited.
11.2 Guests must not threaten the safety, dignity or enjoyment of another person.
11.3 Serious misconduct may result in removal from the premises.
11.4 Appropriate authorities may be contacted where circumstances warrant.
12.1 Unwanted sexual attention, unwanted physical contact, sexual harassment, intimidation and threatening behaviour are prohibited.
12.2 Consent must be respected at all times.
12.3 Incidents should be reported to security, event management or the designated event assistance point.
13.1 Smoking is permitted only in designated areas where provided.
13.2 Smoking is prohibited wherever prohibited by law, venue policy or safety requirements.
13.3 Cigarette butts must be disposed of responsibly.
14.1 Food and beverages may be sold by authorised vendors or the venue.
14.2 Outside food and beverages may be restricted.
14.3 Guests with genuine medical, dietary or infant-feeding requirements should communicate their needs to the Organisers where necessary.
15.1 Guests are encouraged not to bring unnecessary valuables.
15.2 Bags may be inspected for security purposes.
15.3 Guests are responsible for their belongings.
15.4 Lost property should be reported to the designated event office or security point.
16.1 Vehicles must be parked in designated areas.
16.2 Guests must follow parking and traffic instructions.
16.3 Vehicles must not block entrances, emergency exits or emergency access routes.
16.4 Guests are encouraged to arrange safe transport if consuming alcohol.
17.1 Applicable age restrictions will be communicated by the Organisers.
17.2 Parents, guardians or responsible adults remain responsible for minors accompanying them.
17.3 Alcohol may not be supplied to minors.
17.4 Children must not be left unattended.
18.1 The Event may be photographed, filmed or recorded for lawful marketing, promotional, editorial, social-media and archival purposes.
18.2 Guests may appear incidentally in Event photographs or recordings.
18.3 Guests may take photographs and videos for personal, non-commercial use, subject to Event rules.
18.4 Commercial recording, professional content creation, interviews and live streaming require prior authorisation.
19.1 Drones are prohibited unless written permission has been obtained and applicable aviation and safety requirements have been satisfied.
19.2 Professional cameras, lighting, tripods and commercial recording equipment may require prior accreditation.
20.1 No person may sell, advertise, promote or distribute goods or services on the premises without prior written authorisation.
20.2 Unauthorised vendors, promoters and marketers may be removed from the premises.
21.1 Guests may be held responsible for damage caused intentionally or negligently to Shidila Lodge property, Event equipment or another person's property, subject to applicable law.
21.2 Deliberate vandalism is prohibited.
22.1 Guests must comply immediately with emergency instructions.
22.2 Emergency exits and routes must remain clear.
22.3 Guests must proceed to designated safe areas when instructed.
22.4 The Organisers may suspend, delay or alter the Event where reasonably necessary to protect public safety.
Guests requiring medical assistance should immediately notify event staff, security or the designated medical personnel.
The Organisers aim to provide reasonable access for guests with disabilities and mobility requirements, subject to the physical configuration of the venue and applicable safety requirements.
Guests requiring assistance are encouraged to communicate their requirements in advance where possible.
25.1 Fraudulent, duplicated, altered or unlawfully obtained tickets will not be accepted.
25.2 Suspected fraudulent activity may be reported to the relevant authorities or ticketing provider.
A person may be removed from the premises where they:
Engage in violence or threatening behaviour;
Harass or intimidate another person;
Possess prohibited items;
Possess or use illegal substances;
Damage property;
Attempt unauthorised access;
Use a fraudulent or invalid ticket;
Seriously disrupt the Event;
Refuse reasonable security instructions; or
Create a reasonable safety or security risk.
Removal does not prevent the Organisers from reporting unlawful conduct to the relevant authorities.
27.1 The Event programme, performance schedule and running order may change.
27.2 The Organisers will make reasonable efforts to communicate material changes through official channels.
27.3 A change to an individual supporting act or programme element does not automatically constitute cancellation of the Event.
28.1 Every ticket holder is responsible for reading and understanding these Terms and Conditions.
28.2 Ticket holders are responsible for persons accompanying them where they have purchased or arranged tickets on their behalf.
28.3 Guests must comply with applicable laws while on the premises.
Event-related complaints should be directed to the official Event customer-service channel or designated event management office.
Complaints should include sufficient information to identify the ticket and clearly explain the issue.
30.1 These Terms and Conditions are intended to operate in accordance with the laws of the Republic of South Africa.
30.2 Nothing in these Terms and Conditions is intended to remove, restrict or waive any consumer or other legal right that cannot lawfully be excluded or limited.
30.3 Where a provision conflicts with a mandatory provision of applicable law, the applicable law will prevail to the extent of that conflict.
By purchasing a ticket and/or entering the Shidila R&B & Soul Music Festival 2026, you confirm that you have read, understood and agree to comply with the applicable Event rules and Terms & Conditions.
SHIDILA R&B & SOUL MUSIC FESTIVAL 2026 28 NOVEMBER 2026 SHIDILA LODGE | KGOPANE, LIMPOPO
Hosted by Shidila Lodge in conjunction with Soul Connect
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