All tickets must be purchased via the official platform or authorized vendors.
Tickets are non-refundable, non-transferable, and non-exchangeable.
Pecan Manor reserves the right to refuse entry to anyone who fails to present valid identification or a valid ticket.
Entry will not be permitted to visibly intoxicated individuals, even with a valid ticket.
The festival may be cancelled or postponed due to weather, government regulations, public health issues, or other force majeure.
In the event of cancellation, the organisers will communicate refund or rescheduling policies through official channels.
No refunds will be given for partial attendance or voluntary non-attendance.
Wine and alcoholic beverages will be served in accordance with the Liquor Act of South Africa and local bylaws.
No alcohol may be brought onto or taken off the premises.
Alcohol will only be served to individuals wearing the official 18+ wristband provided at entry.
Anyone behaving inappropriately or appearing intoxicated may be refused service and/or removed from the venue.
Bag checks and security screenings may be conducted at the entrance.
The following items are prohibited: weapons, illegal substances, fireworks, glass containers, and outside alcohol.
Pecan Manor reserves the right to remove anyone engaging in unruly or unsafe behaviour.
Attendees must comply with any public health regulations in effect at the time of the event.
Hand sanitising stations will be available throughout the venue.
Should COVID-19 or similar health restrictions be in place, compliance is mandatory.
All attendees enter at their own risk.
Pecan Manor and the organisers are not responsible for any injury, loss, theft, or damage to personal property.
Attendees are advised to take appropriate precautions for personal safety and belongings.
The event may be recorded or photographed for marketing, media, or archival use.
By entering the venue, attendees consent to being photographed or filmed, with no compensation due for such use.
No pets are allowed on-site, with the exception of registered service animals.
The organisers are not responsible for the quality, availability, or pricing of food, beverages, or merchandise sold by third-party vendors.
Pecan Manor and the festival organisers reserve the right to refuse entry or remove any person at their sole discretion for reasons including but not limited to: intoxication, disruptive behaviour, or non-compliance with these terms.