KLOUD9 – TERMS AND CONDITIONS
1. Entry and Tickets
A valid ticket is required for entry to Kloud9.
All tickets must be purchased through the official ticketing platform.
Tickets are non-refundable, except where required by law or where the event organiser announces otherwise.
Tickets may not be resold for profit without the organiser’s permission.
2. Age Restrictions and Identification
Attendees must comply with the event’s stated age restrictions.
Valid identification may be required at the entrance.
Anyone who does not meet the entry requirements may be refused entry.
3. Event Rules and Conduct
All guests must respect the venue, organisers, security personnel and fellow attendees.
Fighting, harassment, violence, theft, vandalism and disruptive behaviour will not be tolerated.
The organisers reserve the right to refuse entry or remove anyone behaving dangerously or unlawfully, subject to applicable law.
Guests must follow all reasonable safety instructions from event staff.
4. Prohibited Items
Illegal substances, weapons and other dangerous items are strictly prohibited.
Security checks may be conducted where appropriate and lawful.
Guests may not bring prohibited items into the venue.
5. Alcohol and Responsible Behaviour
Alcohol may only be consumed in accordance with applicable laws.
No alcohol will be sold or supplied to anyone under the legal drinking age.
Guests are responsible for arranging safe transport home.
6. Personal Belongings
Guests are responsible for their own phones, wallets, jewellery and other personal belongings.
The organisers are not responsible for lost, stolen or unattended items, except where liability cannot lawfully be excluded.
7. Photography and Recording
Photography and video recording may take place during the event for promotional purposes.
By attending, guests acknowledge that they may appear in event content. Anyone with concerns should contact the organisers.
8. Event Changes and Cancellation
The organisers reserve the right to make reasonable changes to the event arrangements when necessary.
If the event is cancelled or postponed, ticket holders will be informed of the applicable arrangements.
Refunds and other remedies will be handled in accordance with applicable consumer protection laws.
9. Safety and Liability
Guests attend and participate at their own risk, subject to applicable law.
Nothing in these terms excludes or limits any legal rights or liability that cannot lawfully be excluded or limited.
10. Acceptance of Terms
By purchasing a ticket or attending Kloud9, guests agree to comply with these terms and conditions and all applicable laws.
Event: Kloud9 Date: Saturday, 5 December 2026
For questions about tickets or event arrangements, please contact the Kloud9 organisers.
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