Imvunulo

Thokoza, Gauteng, South Africa

1. Refund Eligibility: Refunds are available for tickets purchased up to 14 days before the event date. No refunds will be issued for tickets purchased within 14 days of the event. 2. Refund Process: To request a refund, please contact our customer service team at [email/contact info]. Refund requests must include the original purchase receipt and ticket details. 3. Refund Method: Refunds will be issued to the original method of payment within 7-10 business days after the refund request is approved. 4. Non-Refundable Items: Service fees, handling charges, and any other non-ticket costs are non-refundable. 5. Event Cancellation or Rescheduling: If the event is cancelled, a full refund will be issued. If the event is rescheduled, tickets will be honored for the new date. Refunds will be available upon request if the new date is not suitable. 6. Special Circumstances: Refunds for special circumstances (e.g., medical emergencies) will be considered on a case-by-case basis. Documentation may be required. By purchasing a ticket, you agree to this refund policy. For any questions or further assistance, please contact our customer service team.