If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply;
If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply;
Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person`s ticket
Download the guides below to set up the Computicket Scanner App for ticket validation at your events.