Welcome to Tshipale!
Before you proceed with your purchase and participation, please take a moment to read and understand the following terms and conditions:
1. Ticket Purchase:
a. All ticket sales are final and non-refundable, except in the case of event cancellation or rescheduling.
b. Tickets are valid only for the specified date and time of the event.
c. Tickets for children under the legal drinking age (as specified by South African law) must be purchased by a responsible adult.
2. Entry and Conduct:
a. All attendees must present a valid ticket for entry.
b. All attendees must follow the instructions and guidelines provided by the event staff and security personnel.
c. Any behavior that is deemed disruptive, offensive, or dangerous will result in immediate removal from the premises without refund.
d. The event organizers reserve the right to refuse entry or eject any individual who violates these terms and conditions or poses a threat to the safety and enjoyment of others.
3. Safety and Liability:
a. All attendees participate in the water park activities and concert at their own risk.
b. The event organizers, venue owners, and their respective affiliates shall not be held liable for any personal injury, loss, theft, or damage to personal property during the event.
c. Attendees are responsible for their personal belongings and are encouraged to secure them appropriately.
d. It is the responsibility of parents or guardians to supervise their children and ensure their safety at all times.
4. Health and Hygiene:
a. All attendees must adhere to the health and safety guidelines provided by the event organizers, including but not limited to maintaining proper hygiene, wearing appropriate swimwear, and using designated restroom facilities.
b. Any individual with a contagious illness or open wounds may be denied entry to the water park and concert area.
5. Alcohol Sales and Consumption:
a. The sale and consumption of alcohol are strictly regulated by South African law.
b. Only individuals of legal drinking age, as determined by South African law, are permitted to purchase and consume alcohol at the event.
c. Attendees are required to provide valid identification proving their age when purchasing alcohol.
d. The event organizers reserve the right to refuse service to any individual who appears intoxicated or fails to provide valid identification.
6. Photography and Media:
a. By attending the event, attendees grant the event organizers the right to use any photographs, videos, or recordings taken during the event for promotional purposes.
b. Attendees are not permitted to bring professional cameras or recording equipment without prior written consent from the event organizers.
7. Event Changes or Cancellation:
a. The event organizers reserve the right to make changes to the event program, lineup, or schedule without prior notice.
b. In the event of cancellation or rescheduling, the event organizers will provide information regarding refunds or alternative arrangements.
By purchasing a ticket and attending the water park and concert event, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. Failure to comply with these terms may result in denied entry or removal from the event without refund.
Thank you for your cooperation, and we hope you and your family/friends have a fantastic time at our water park and concert!