Exchanges:
Allowed
Changes for an earlier date: No cost if the number and value of the tickets are the same or higher and the new booking is for an earlier date. Changes for a later date:
1) If the exchange or upgrade occurs more than 30 days prior to the event a 15% exchange fee will apply
2) If the exchange or upgrade occurs less than 30 but more than 7days prior to the event a 50% exchange fee will apply; 3) If the exchange or upgrade occurs less than 7 days prior to the event a 100% exchange fee will apply.
Refunds:
Allowed, however cancellation fees will be deducted as determined by the Event Organiser. Please see Terms & Conditions on http://www.computicket.com
Following receipt of your booking cancellation or returned tickets, we will refund you the face value paid for the relevant tickets (or, if a discounted ticket, then instead the discounted ticket price paid), provided that reasonable cancellation charges as determined by the Event Organiser may be charged and deducted from such refund.
Unless otherwise stipulated by the Event Organiser and depending on the prevailing circumstances the following cancellation charges may apply:
1) If the cancellation occurs more than 30 days prior to the event a 15% cancellation fee will apply;
2) If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee will apply;
3) If the cancellation occurs less than 7 days prior to the event a 100% cancellation fee will apply; - Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his/her death and/or hospitalisation, no cancellation fee will apply in respect of the cancellation of such person`s ticket.