TERMS AND CONDITIONS FOR THE 1ST ANNUAL SESMIMI FAMILY FUN DAY & TICKET PURCHASES
1. General Overview
1.1. These Terms and Conditions ("Terms") apply to all ticket purchases, registration, and attendance for the 1st Annual SesMimi Family Fun Day ("Event"), organized by SesMimi Entertainment ("Organizer").
1.2. By purchasing a ticket or entering the event venue, all attendees ("Ticket Holder", "Guest", or "You") agree to be bound by these Terms.
2. Ticket Purchases & Entry Requirements
2.1. All tickets must be purchased through authorized sales channels or official ticket partners.
2.2. Admission Criteria:
Adults (Ages 13+): Must possess a valid Adult ticket.
Children (Ages 1 to 12): Must possess a valid Child ticket.
Infants (Under 1 year): Free entry, but may require a complimentary Infant Ticket for venue capacity tracking.
2.3. Child Supervision: Children under the age of 18 must be accompanied and supervised by a parent or legal guardian at all times. The Organizer is not responsible for unsupervised minors.
2.4. Tickets are non-transferable and may not be resold for commercial gain or secondary profit without written permission from the Organizer.
3. Alcohol & Beverage Regulations
3.1. No Glass Bottles: For safety reasons, strictly no glass bottles or glass containers of any kind are allowed on the event grounds. All drinks must be in plastic bottles, cans, or reusable non-glass containers.
3.2. Age Restriction for Alcohol Sales: Strictly no alcohol will be sold, served, or provided to anyone under the age of 18. Valid proof of age (Identity Document, Passport, or Driver’s License) will be required upon purchase at designated bar areas.
3.3. Responsible Consumption: The Organizer reserves the right to refuse alcohol service to any intoxicated individual or request their departure from the venue.
4. Refunds, Cancellations & Postponement
4.1. Non-Refundable Policy: All ticket sales are final and non-refundable, except as expressly provided in these Terms or required by applicable law.
4.2. Event Cancellation: If the Event is cancelled entirely by the Organizer, Ticket Holders will be entitled to a refund of the face value of the ticket (excluding third-party booking/service fees).
4.3. Postponement / Rescheduling: If the Event is rescheduled or postponed due to unforeseen circumstances, tickets will remain valid for the rescheduled date. If you cannot attend the rescheduled date, you may request a refund within 14 days of the notice.
4.4. Weather Policy: The Event is an all-weather event. Minor weather disruptions (e.g., light rain) will not warrant a refund or cancellation.
5. Venue Rules & Prohibited Items
5.1. Attendees agree to comply with all security instructions, signs, and staff directives while at the venue.
5.2. Prohibited Items include:
Glass bottles or glass containers of any kind.
Illegal substances and unauthorized drugs.
Weapons, sharp objects, firearms, fireworks, or explosives.
Outside alcohol (unless expressly allowed in designated cooler box zones with valid cooler box passes, if applicable).
Pets (excluding registered assistance/service animals).
5.3. Security staff reserve the right to search bags and vehicles upon entry and eject any individual who violates these rules or displays disruptive behavior, without refund.
6. Media Consent & Photo Release
6.1. By attending the Event, you acknowledge and consent that SesMimi Entertainment and authorized media representatives may take photographs, video, and audio recordings of the event and attendees.
6.2. You grant the Organizer a perpetual, royalty-free license to use your image, voice, and likeness (and those of any minor children under your supervision) in marketing materials, social media, promotional videos, and website content worldwide.
7. Health, Safety & Liability Waiver
7.1. Assumption of Risk: Participation in games, rides, sports, inflatables, and interactive activities involves inherent risk. Attendees participate voluntarily at their own risk.
7.2. Limitation of Liability: To the maximum extent permitted by law, SesMimi Entertainment, its directors, staff, contractors, performance artists, and venue owners shall not be liable for any direct, indirect, or consequential loss, personal injury, illness, property damage, or theft occurring at or in connection with the Event.
7.3. Parents or guardians are solely responsible for checking that rides or activities are age- and height-appropriate for their children before participation.
8. Personal Data & Privacy
8.1. Personal information collected during ticket purchasing will be used solely for event management, ticketing validation, and safety communications in accordance with applicable privacy legislation (POPIA).
8.2. Your personal data will not be sold to third-party advertisers.
9. Governing Law
9.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the local courts.
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